Welcome to Eti Skin, a skincare brand dedicated to providing high-quality products and exceptional customer service. By using our website, purchasing our products, or engaging with our services, you agree to the following terms and conditions. Please read them carefully before proceeding:

  1. General Terms

    1.1. By accessing or using our website (www.etiskin.com) or purchasing our products, you confirm that you are at least 18 years old or have the consent of a legal guardian.

    1.2. Eti Skin reserves the right to modify or update these terms and conditions at any time without prior notice. The latest version will always be available on our website.

    1.3. All content, logos, trademarks, and intellectual property displayed on our website are owned by Eti Skin and may not be used without our written consent.

  2. Product Information and Disclaimers

    2.1. The information provided on our website, product labels, and promotional materials is for general informational purposes only. It does not constitute medical advice or substitute for professional consultation.

    2.2. Eti Skin products are not intended to diagnose, treat, cure, or prevent any medical conditions. If you have specific skin concerns or medical conditions, we recommend consulting a licensed healthcare professional.

    2.3. Before using our products, please read and follow the product usage instructions and ingredient lists to ensure you are not allergic to any of the components.

  3. Orders and Payment

    3.1. All orders placed on our website are subject to acceptance and availability.

    3.2. Eti Skin reserves the right to decline or cancel any order at our discretion. In such cases, any payment made will be refunded in full.

    3.3. The prices of products listed on our website are in USD and are subject to change without notice.

    3.4. Payments can be made through our secure payment gateway using major credit cards or other payment methods as indicated on our website.

  4. Shipping and Delivery

    4.1. Eti Skin aims to dispatch orders promptly, but we do not guarantee specific delivery times. Delivery times may vary depending on the shipping address and other factors beyond our control.

    4.2. Shipping fees and delivery options will be presented during the checkout process.

    4.3. Eti Skin is not responsible for delays, loss, or damage to the products during transit. However, we will assist you in resolving any issues with the shipping carrier.

  5. Returns and Refunds

    5.1. If you receive damaged or defective products, please contact our customer support within seven (7) days of receipt for assistance.

    5.2. Eti Skin offers a 30-day money-back guarantee for products purchased on our website. To initiate a return, please contact customer support for instructions.

    5.3. Refunds will be issued to the original payment method within a reasonable timeframe after receiving the returned products.

  6. Privacy Policy

    6.1. Eti Skin respects your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

  7. Promotions and Discounts

    7.1. Promotional offers, discounts, or coupon codes are subject to terms and conditions. They may have expiration dates and specific eligibility criteria.

    7.2. Eti Skin reserves the right to modify, extend, or terminate any promotions or discounts at our discretion.

  8. Limitation of Liability

    8.1. Eti Skin and its affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our products, website, or services.

  9. Governing Law

    9.1. These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which Eti Skin operates.

  10. Contact Information

10.1. If you have any questions, concerns, or feedback regarding these terms and conditions or any aspect of our products or services, please contact our customer support at support@etiskin.com.

By using our website and purchasing our products, you acknowledge that you have read, understood, and agreed to abide by these terms and conditions. Thank you for choosing Eti Skin for your skin care needs. We look forward to providing you with exceptional products and service!

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